Our return policy fully complies with Australian Consumer Law . If you buy from us online or by phone, your consumer rights entitle you to a full refund or replacement goods if you request one in writing within 7 working days of receipt of the goods.
If there is any damage caused during transit then please take the picture and send it to us to process your refund.
We do not refund for change of mind.
This excludes the products listed as exceptions below.
Products we are unable to cancel, refund or exchange
All Angel’s Homeopathy Pharmacy Remedies are made up specifically for your order and we cannot accept returns for exchange or refund. Please ensure you have ordered the correct remedy, potency, and form at the time of placing your order. In addition, some vitamins and temperature controlled supplements are perishable and are not returnable for exchange or refund.
Goods returned to us must be unopened and undamaged with all packaging, components, leaflets, and instructions.
Kits- the outer seals must be intact.
In circumstances where a return has been accepted the refund may not include postal charges. This is dependent upon individual circumstances.